New HiJiffy and Bowo integration brings AI-powered guest communications to more hoteliers.
Oaky and HiJiffy release integration to increase upsell revenue through conversational AI
Oaky launches integration with HiJiffy, the conversational communication platform for hotels, to enable seamless upsells across a wide range of messaging platforms.
Cloudbeds acquires whistle, moves to solve friction in guest journey
No. 1 PMS and No. 1 guest messaging platform join forces to integrate guest engagement solutions seamlessly into day-to-day lodging business operations.
The changing expectations of guest communication and the role of AI
We discuss the changing expectations of guest communication with hotels and how hoteliers can scale personalised communication to build trust through AI with Charlie Young from Book me Bob.
Cleanliness and communication continue to drive hotel guest satisfaction
Study finds meeting guest expectations for cleanliness and proactively communicating with guests prior to arrival continue to be critical drivers of guest satisfaction.
