Announcements, Insights

Who’s the Host?

Through a survey of over 1,000 industry professionals, eHotelier provide an insight into the industry’s views on the changing role of the general manager and host.

Insights

Why we love the hotel business in ten parts

Have you ever sat back for a moment to reflect on the profession of hospitality? With all its ups and downs, could you think of any other business you would rather be in? As someone who admittedly has never been at the helm of a property with the exception of short term MOD responsibilities, I feel as close as anyone can be to hotel management. Yet I recognize that it is not the same as the burden of being general manager.

Hotel staff
Insights

Three early warning signs your staff may need a training refresher

Every general manager should implement regular staff training sessions throughout his or her property, both to keep employees motivated, and to ensure that their skills are up-to-date. Skills that are not consistently practiced or used on the job will degrade over time, and desired behaviors will deteriorate unless they have become second-nature to the employee.

Staff training
Join over 60,000 industry leaders.

Never miss a trend.

Advertisements