Now is the time to make changes to attract the employees back. We have the opportunity to build the industry back better…together.
The difference between expense and investment
How we can differentiate between expenses and investments to make sure we recognize the difference and make the best decisions for the ongoing health of our enterprise.
Building new capability in hospitality teams
As hospitality is a service-based industry at its core, it’s our people, our employees who help shape the guest experience and keep those guests coming back. They form the biggest asset to the industry and that’s why it’s crucial to continue investing and growing your people.
How to improve the communication systems between departments
Good, clear, and frequent communication across hotel departments boosts positive guest experiences and ensures smooth day-to-day operations. Here’s how to improve the information flow.
Wyndham again recognized as a top company for working families
Wyndham has been recognized by the Orlando Sentinel as one of its “Top 100 Companies for Working Families” for the 13th year.
Centara opens ‘Inspiration Room’ for employees
The catalyst for the space to relax and engage was centered on meeting the motivations and interests of generation Y, which make up 50% of the Centara work force.
How to develop an employee benefits program your staff will love
Hotel staff are some of the hardest worked employees and when they feel rewarded and acknowledged, they are more motivated, happier and more likely to be loyal to your business.
Head-hunters: poachers or valuable service providers?
By Stephen Hickmore: Selecting the right recruiter with a sound track record and ethics who cares will pay dividends for you and your company.
