Hoteliers can now capture and leverage first-party data to offer guests personalized experiences and boost hotel direct channel performance.
Cendyn adds new CRM Analytics reporting feature to award-winning eInsight CRM
Cendyn, a catalyst for digital transformation in the hospitality industry, is thrilled to announce the launch of CRM Analytics, a new reporting feature for Cendyn’s eInsight CRM. This innovative enhancement is designed to drive effective and impactful decision making for hoteliers at scale.
Are hotel restaurants stepping up to the plate?
Hotels and resorts now have the ability to link key guest, dining and loyalty CRM data across both restaurant and hotel guest profiles. By integrating this combined data into a unified guest profile, hotels with restaurants can increase engagement with their most loyal guests through their dining experiences.
Cendyn named #1 CRS provider sixth year in a row
Cendyn’s Pegasus CRS ranks #1 in the Central Reservations Systems category on Hotel Tech Report and won the title ‘Best Central Reservations Systems of 2023’.
Jack Blaha named new CEO of Cendyn
Jack’s appointment lays the foundation for continued growth at Cendyn.
The Maho Group selects Cendyn
Cendyn announces that The Maho Group has selected Cendyn to power CRM, revenue management, and business intelligence at two St. Maarten resorts, the Sonesta Maho Beach Resort, Casino & Spa and Sonesta Ocean Point Resort.
Quick wins for conversions this holiday season
Quick wins to increase holiday bookings on your hotel website.
Cendyn to power TIME Hotels’ CRM & guest loyalty programs
Cendyn’s eInsight CRM and eLoyalty Premium solutions to drive guest loyalty and provide personalized one-to-one communications for UAE-headquartered hospitality company
The ultimate guide to conquering the 2023 hotel budgeting season
Here are a few tactics to level up your budgeting season to meet the challenges facing hoteliers today.
5 essentials for hospitality customer relationship management
In an industry where the product or service you’re selling is looking after people, it is imperative that your relationship with the customer is close to perfect.
