To verify that a space is clean and therefore safe, what groups need are technologies to audit, enforce and display compliance. This can only be solved through the deployment of new technologies that may include hardware and software to track a hotel team’s adherence to the required specifications of what areas were cleaned, for how long, with what equipment and how often.
Operations teams are faced with a complex challenge as more is required from staff to meet the stricter new requirements, whilst costs must be cut wherever possible as hotels expect to run at lower than average occupancy levels for the near future.
Study finds meeting guest expectations for cleanliness and proactively communicating with guests prior to arrival continue to be critical drivers of guest satisfaction.
Housekeeping should be at the top of your list to improve in these critical survival times.
GBAC STAR offers a formal approach to cleaning, disinfection and infection prevention in commercial and public facilities of all sizes, including convention centers, stadiums, restaurants, hotels and more.