AI Chatbot for Hotels by Book Me Bob:Expands Executive Team into the Golf and Resort Markets.
Asksuite named Best Chatbot in the 2021 HotelTechAwards
Asksuite has been named 2021’s #1 Best Website Live Chat and Chatbot by Hotel Tech Report.
Rule-based or an AI hotel chatbot? Here’s the difference
It’s important to understand what types of chatbots are out there and which one best suits your organization.
Radisson selects ReviewPro’s Guest Experience Automation
Radisson collaborates with ReviewPro to develop a unique AI-driven chatbot messaging solution for the hospitality industry.
Why hotel chatbots are the next big thing in customer service
In the past, you may have found chatbots to be a frustrating experience that required intervention by a live employee. However, technology has vastly improved in recent years. Today’s chatbots are smarter, more reliable and more self-sufficient.
How the positive network effect supercharges chatbots
With many of today’s chatbots, implementation can be a long and drawn-out process, and once you have it you even have to train it! A pre-trained chatbot and the presence of an AI-driven positive network effect can solve these issues.
Chatbot Messaging or Just Messaging – What’s the Difference?
Now that the hospitality industry is warming up to the idea of guest messaging, chatbots are appearing. So, what is then the difference between messaging and chatbot messaging?
Asksuite is helping hotels with free AI chatbot to answer COVID-19 queries
Asksuite is offering for free a chatbot to hotels from these continents during this crisis. Hence, even if the hotel is temporarily closed, it can keep providing customer assistance to future guests, answering their queries and facilitating the booking process.
Hotelway offers a free FAQ-bot to hotels amid COVID-19 crisis
The situation evolves quickly, and one of the most important things – and challenges – is to keep the public informed with effective communication.
Best practices in 2020: Simple guide to hotel marketing
To gain a competitive edge, hotel brands must add “experience” to the marketing strategy. Here’s all your need to know.
