Building new capability in hospitality teams

As hospitality is a service-based industry at its core, it’s our people, our employees who help shape the guest experience and keep those guests coming back. They form the biggest asset to the industry and that’s why it’s crucial to continue investing and growing your people.

human capital

A chef wears many hats

This multi-layered profession is not just about creating delicious dishes and hollering on the pass, it’s also about managing a kitchen, supervising staff, planning menus, sourcing ingredients, and maintaining and implementing food hygiene.


Is hospitality education broken?

Industry reports increasing difficulties recruiting students from hospitality education, while hotel schools, colleges and universities are finding it equally difficult to recruit students to their hospitality courses.

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