Stoney Creek Hotels, a group of 12 unique, privately owned and operated inns and hotels, has partnered with Travel Outlook to provide voice channel services.
Travel Outlook partners with Thrio to advance the travel industry customer service experience
Travel Outlook, The Premier Hotel Call Center™, is pleased to announce a partnership with Thrio, a revolutionary contact centre platform making waves in the customer service industry.
Hilton to expand call center operations in Orlando
The new virtual positions allow team members to work-from-home.
Driving hotel call center conversions
While it may seem counterintuitive, the rapid rise of mobile in travel planning has only increased the potential for voice channel conversions, with click-to-call capabilities driving voice bookings.
