Mobile ordering has become an essential tool for businesses in the hospitality industry. With the rise of technology and changing consumer preferences, it is crucial for establishments to optimize their mobile ordering systems to enhance customer experience and drive revenue.
What is sustainable travel: 10 best practices
As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in…
Best practices to gain bookings on your hotel website
A website that puts potential guests at the center of its design and functionality is a powerful tool for attracting, engaging, and converting visitors into loyal guests, ultimately driving the success of your hotel business.
Preparing for the unexpected: Best practices for crisis management in the hotel industry
Crisis management for your hotel doesn’t need to be overly complex, but it benefits from some focused effort. It helps you to navigate the unexpected better while keeping your staff and guests safe and satisfied.
Best practices to improve hotel maintenance management
Plumbing, HVAC, lighting, and the overall appearance of the establishment are areas of special focus for hotel maintenance teams. When all building systems are functioning smoothly, guests are more likely to spread positive feedback, ultimately benefiting the hotel’s reputation.
Booking.com best practice guide for hoteliers
Here’s a closer look at the peculiarities, best practices, and other aspects of booking.com and a brief guide to help you set up in the best possible way.
Customer feedback on hospitality experiences: 5 best practices
Why is asking for customer feedback so important and how can it be done to enhance the customer journey? The findings of a recent research project answer these questions that are vital to the success of any business, especially one based on hedonic experiences like the hospitality sector.
Accessibility and Inclusive Tourism Development – Compendium of best practices
The UNWTO Affiliate Members Department, within the framework of the activities of the Working Group on Accessible Tourism, organized the Expert Meeting on Accessible Tourism – Good Practices on Accessible Tourism in Nature Areas at FITUR Next.
Staying open during Coronavirus? 8 tips from the Legendale Hotel Beijing
You need to consider both staff and guest psychological and also physical safety. Here are crucial pointers to follow.
How top hotels get great guest feedback
How do the top hotels manage to provide consistently excellent experiences and see their guests leave glowing feedback at the end of their stays? Here are their tips.
