To shield your hotel brand from negative reviews, you need to learn to do ‘less with more’, and that means employing technology to cover some parts of the job. Here are seven functionalities that can be automated to speed up response times and open up communication channels to guests throughout the customer journey.
Why hotel automation is key to business growth
If you consider using automation but aren’t confident it’s worth the investment, discover the benefits hotel automation technologies can bring to your hotel. On top of that, here’s what hotel operations should be automated in the first place and how to select the tool best suited for your business’s needs.
Does automation threaten jobs?
Understand that streamlining workflows doesn’t remove jobs. It gives your staff more time to focus on more interesting, better tasks – tasks that grow your business, tasks that wow your customers, and tasks that give them a deeper sense of satisfaction in the work they do.
Automated personalisation in hospitality
Why personalising your offer is so important for your hotel and how you can maximise your results by automating this process.
3 ways to build business resilience for hotels & resorts
Automation has become more imperative if businesses are to efficiently forecast, optimize, decide and monitor their revenues and strategies.
Make upselling stress-free, streamline your hotel operations
Here are some tips on how to manage the operational aspects of automated upselling and cross-selling .
How hotels will change post-pandemic
Stricter hygiene practices and altered servcies are just some of the ways hotels will oprate differently as a result of the Coronavirus.
ReviewPro, A Shiji Group Brand, launches innovative Guest Experience Automation
The launch campaign will enable widespread adoption of AI and automation by offering free service in 2020 for the first 500 qualifying hotels, up to a value of 1.2 million euros.
Negotiation-Based Pricing: The Future of Direct Bookings for hotels
The rise of OTAs, Airbnb and changing traveling habits (especially for Millennial travelers) have without a doubt made the life of many hoteliers more difficult over the last few years and, thus, call for new approaches in revenue management.
Improve hotel operations with automation and online learning
There is no doubt that the hospitality industry emphasizes personalization and positive customer experience, however, hotel owners and operators, regardless of the type of property, can benefit from automation, and in ways, they may not expect.
