Insights

The five changes expected in the hotel industry

The landscape continues to change rapidly and while no one can say with any degree of certainty where everything will land, we are starting to see the shape of things to come. Here are changes that the new normal is likely to bring forward in the hotel industry for owners and operators.

Insights

The First 100 Days: action plans for the ‘new normal’

There is tremendous value in slowing down and dedicating the time to take stock of where you’ve been and where you’re going; providing clarity for you and everyone who relies on your direction. Only after that can you put together a set of goals that will keep you and your team focused and prepared as soon as the “new normal” starts.

People

Julienne Smith named Senior VP Development

In this role, Smith will lead a team responsible for increasing IHG’s presence in the U.S., Canada and the Caribbean for new-builds and conversions to the Crowne Plaza®, Hotel Indigo® and EVEN® Hotels brands. She will also lead the Transactions & Asset Management team, which is focused on growing and enhancing IHG’s relationship with owners and their hotels.

Julienne Smith
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