The World Tourism Organization is to work with California-based Eightfold.ai to help connect tourism jobseekers with employers and so drive the global recovery of the sector.
NZ AI start-up takes world by storm
The human-trained AI helping the hospitality and tourism industry in 17 countries in its first year.
Why hotel chatbots are the next big thing in customer service
In the past, you may have found chatbots to be a frustrating experience that required intervention by a live employee. However, technology has vastly improved in recent years. Today’s chatbots are smarter, more reliable and more self-sufficient.
Why the hotel industry should use AI to provide an outstanding customer experience
Travel restrictions have affected tourism and the future looks bleak unless the sector explores AI for tourism’s sustainable recovery. Here’s a closer look at how AI can help improve the hotel customer experience.
Using data and AI to drive tourism’s sustainable recovery
As tourism restarts around the world, Telefonica deepens its collaboration with the United Nations specialized agency to advance market intelligence in order to accelerate the sector’s recovery from the impact of COVID-19.
How Book Me Bob Chatbot is now helping hotels boost sales with AI
COVID-19 has changed hospitality and the way hotels do business around the world, with many hoteliers seeking ways to stay relevant with their guests by reinventing their business model to optimise revenue while minimising overheads – without compromising on service.
Artificial Intelligence: Improve customer experience in your hospitality business
Find out how AI can improve the hotel service and dramatically enhance the guest experience in a short time during this technological revolution that our industry is just beginning to enter.
Asksuite is helping hotels with free AI chatbot to answer COVID-19 queries
Asksuite is offering for free a chatbot to hotels from these continents during this crisis. Hence, even if the hotel is temporarily closed, it can keep providing customer assistance to future guests, answering their queries and facilitating the booking process.
Hotels can stay healthier with technology
Hotel technology such as mobile check-in, mobile key, mobile check-out and AI-driven guest request platforms help hotels improve guest service by empowering the guest to control more elements of their stay from the security of their own smartphone.
Hotelway offers a free FAQ-bot to hotels amid COVID-19 crisis
The situation evolves quickly, and one of the most important things – and challenges – is to keep the public informed with effective communication.
