Why today’s travelers place automation over personalization.
How sustainability is shaping the future of luxury hotel and tourism industry
Consumers who are sustainable and look for the best hotels, hospitality, and tourism products should also consider an in-depth view and be critical of the company’s sustainability measures. Even though it’s almost impossible to be fully sustainable, technology and people can help the luxury hotel and tourism industry to successfully reach its sustainability targets.
Oaky and HiJiffy release integration to increase upsell revenue through conversational AI
Oaky launches integration with HiJiffy, the conversational communication platform for hotels, to enable seamless upsells across a wide range of messaging platforms.
Outrigger selects Annette, The Virtual Hotel Agent
Bella is the hospitality industry’s first AI-powered voice assistant, purpose-built to reduce fixed-labor costs with a distinct human touch.
Tech-based teams are hospitality’s future
The pandemic is over, but its effects are not. In its wake the hotel industry is mired by labor shortages, supply chain issues, inflation, revenge travel surges, new guest demands and the possibility of another great recession on the horizon.
Embracing the efficiency of AI powered tech
How AI can facilitate better interactions between hotel guests and employees.
Shielding hotel online reputations from labor challenges
To shield your hotel brand from negative reviews, you need to learn to do ‘less with more’, and that means employing technology to cover some parts of the job. Here are seven functionalities that can be automated to speed up response times and open up communication channels to guests throughout the customer journey.
NZ now has its’ own Top Gun
Book Me Bob Founder and CEO named Business/ Entrepreneurs of the Year at Blue Mountains International Hotel Management School Alumni Awards night.
Anticipating hotel guests’ needs
How Annette the Virtual Agent can help your hotel handle guests needs as they arise.
The importance of increasing digitization in hospitality
How can we build bridges to a fully-realized digital future for hotels? Here’s the research to illuminate pathways towards delivering digitization in a meaningful, impactful way.
