In hospitality, hiring has typically been a drawn-out procedure that relies heavily on in-depth interviews and human intuition. But the use of artificial intelligence (AI) is completely changing how companies in the hotel industry find, evaluate, and hire people.
Staying ahead of recent changes in Google’s search and AI results
The search giant’s underlying algorithm is extremely sophisticated and ever-changing, but it always prioritizes consistency, quality, and relevance in order to deliver users the best results.
How AI and digital transformation can enhance the timeless charm of hotels
By addressing fears, uncertainties, and doubts through education, transparency, and real-world examples, and taking deliberate steps to ensure that AI complements the human element, hotels can leverage AI as a powerful tool to enrich the guest experience and empower their staff.
Hotel remodeling and renovations: 5 tips to transform your hotel into a luxurious haven
By focusing on both the physical and digital aspects of renovation, your hotel can offer not just a stay but a distinct, luxurious experience that stands out in today’s competitive hospitality market.
Navigating challenges of AI and maximizing value in the service sector
Ethical AI practices must be championed to promote a symbiotic relationship between humans and technology. In this era of technological advancement, the celebration of the ‘human touch’ becomes paramount, embodying progress with empathy and ensuring a harmonious integration of AI into the fabric of organizational culture.
From spreadsheets to AI: the new era of Revenue Management
Today, Artificial Intelligence (AI) is to modern revenue management what Excel was to the discipline in its nascent stages.
AI is here and it’s impacting hotel operations, starting with Housekeeping
AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages.
The future of hotel safety: Integrating advanced security solutions
Modern security is about more than providing padlocks and safes. Instead, seek to integrate advanced security solutions like AI-driven facial recognition and biometric authentication.
Maestro PMS unveils 2024 Tech Roadmap featuring AI Chatbots, AI Booking Engine, embedded payments and more
Hotel technology remains an investment priority this year, with a nod to solutions that help drive guest and employee loyalty. According to the 2024 Lodging Technology Study, 100% of survey respondents (hotel professionals representing more than 10,000 properties worldwide, including luxury, upscale, midscale, and economy brands) say their IT budgets will increase or hold steady this year. Maestro PMS, the leader in All-In-One cloud hosted, private cloud and on-premises property-management systems for independent hotels and luxury resorts, is predicting the largest investments will be in technologies that integrate with the hotel PMS to create more convenient and personalized stays for guests and make operations more efficient for associates.
AI set to revolutionise Travel & Tourism, says latest WTTC report
Major new reports from the World Travel & Tourism Council (WTTC) and Microsoft highlight the transformative power of AI (Artificial Intelligence) for Travel & Tourism, marking a commitment to a digital future with unparalleled customer experiences.
