By focusing on both the physical and digital aspects of renovation, your hotel can offer not just a stay but a distinct, luxurious experience that stands out in today’s competitive hospitality market.
Navigating challenges of AI and maximizing value in the service sector
Ethical AI practices must be championed to promote a symbiotic relationship between humans and technology. In this era of technological advancement, the celebration of the ‘human touch’ becomes paramount, embodying progress with empathy and ensuring a harmonious integration of AI into the fabric of organizational culture.
From spreadsheets to AI: the new era of Revenue Management
Today, Artificial Intelligence (AI) is to modern revenue management what Excel was to the discipline in its nascent stages.
AI is here and it’s impacting hotel operations, starting with Housekeeping
AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages.
The future of hotel safety: Integrating advanced security solutions
Modern security is about more than providing padlocks and safes. Instead, seek to integrate advanced security solutions like AI-driven facial recognition and biometric authentication.
Maestro PMS unveils 2024 Tech Roadmap featuring AI Chatbots, AI Booking Engine, embedded payments and more
Hotel technology remains an investment priority this year, with a nod to solutions that help drive guest and employee loyalty. According to the 2024 Lodging Technology Study, 100% of survey respondents (hotel professionals representing more than 10,000 properties worldwide, including luxury, upscale, midscale, and economy brands) say their IT budgets will increase or hold steady this year. Maestro PMS, the leader in All-In-One cloud hosted, private cloud and on-premises property-management systems for independent hotels and luxury resorts, is predicting the largest investments will be in technologies that integrate with the hotel PMS to create more convenient and personalized stays for guests and make operations more efficient for associates.
AI set to revolutionise Travel & Tourism, says latest WTTC report
Major new reports from the World Travel & Tourism Council (WTTC) and Microsoft highlight the transformative power of AI (Artificial Intelligence) for Travel & Tourism, marking a commitment to a digital future with unparalleled customer experiences.
Crafting a stellar online image: Mastering online reputation to drive hotel bookings
Let’s examine how hotels can use AI tools to improve their web presence and make sure that their reputation draws and keeps visitors.
8 key takeaways from 2023 for hospitality professionals
While obstacles still remain and will continue to rise, we can look back on 2023 and forward in 2024 with optimism and recognize the potential for growth and innovation.
All about the all-inclusive model
The AI model has rapidly evolved to include elaborate food and beverage offerings, unique experiences and wellness treatments among others.
