The technology enables personalized concierge services and offers real-time recommendations and easy service requests management.
The rise of personalisation and AI and what this means for the hotel industry
Personalisation is everywhere. We experience it every day, even if we donÕt notice it.
How revenue managers can use AI to drive efficiency and direct bookings
Revenue management as we know it is quite fractured, but this is about to change. Hotels are increasingly applying revenue management to all revenue streams, so that they can optimise every touch point they have with guests and drive profit. But where does this leave the revenue manager?
8 tech trends travel marketers need to embrace
These eight technology trends have already started to revolutionize our daily lives and are likely to significantly impact the hospitality business on a global scale.
