Since much personal motivation is derived from a competent and caring manager, your efforts to improve the quality of the housekeeper’s working environment will reflect directly in higher motivation, achievement and morale.
What all hotel owners need to know about SEO
Hoteliers who want to get more direct bookings must apply proven SEO principles to a site’s design and content so that its visibility in search engine results is greatly improved.
Mobile devices: Are they driving direct bookings and guest engagement?
Cendyn/ONE’s recent Hotel Supplier Website Benchmark report looks at the evolution of traffic and bookings by device.
Four ways hotels can better compete against Airbnb
To remain competitive and continue to provide guests and staff an experience that will improve the hospitality experience, hoteliers can ditch some of their old-school ways for more digital, forward-thinking strategies.
Hospitality industry pricing: Where is it heading?
Online travel agents, data related issues and a skills shortage of revenue managers are all impacting pricing strategies in the hotel industry.
Can hotel restaurants survive?
If food and beverage is to continue to be “the beating heart of the hotel”, it needs to be reinvented into a more attractive experience that will meet the changing needs and expectations of today’s consumers.
9 hotel booking trends to watch
It is hard to track changes in the fast-paced world of hotel online bookings. Here are some clusters of innovations that point to which ideas will be here to stay and which one should we put our energies towards.
How to evaluate the ROI of your investment in staff training
There are relatively simple ways to calculate the ROI of your training programmes, including this eight-step approach.
Meet the new travel apps your guests are using
As a hotel professional, it’s your job to know what today’s travelers using to get their information, what they’re doing with it, and how to keep your brand on their radar.
Attract, develop and retain hospitality staff by building both their hard and soft skills
Amid a global war for talent, employers who want to attract, then develop, and finally retain their human capital should pay close attention to work-study programs.
