Nonius Voice Cloud: Global High Availability Clusters, Sustainability, and the Award-Winning Voice Assistant

Posted on 10 December 2024

Nonius Voice Cloud offers fast, secure, eco-friendly guest communication with global High Availability clusters and Nonius AI Voice Assistant for 24/7 support to your guests.

At Nonius, we are dedicated to enhancing the guest experience through innovative, sustainable communication solutions. Our Nonius Voice Cloud System now features expanded clusters in Europe, the US, and Asia, delivering low-latency, high-definition audio and seamless global connectivity. With support for diverse audio codecs, including those tailored for Wi-Fi phones, our cloud-native solution maximises efficiency, reduces your property’s environmental footprint, and elevates guest satisfaction. Plus, we’re thrilled to introduce the award-winning Nonius Voice Interactive Assistant (Niva) as part of this offering.

Key Benefits for Your Hotel

Global Clusters for Reliable Service

With new clusters in Asia joining those in Europe and the US, Nonius Voice ensures near-instant connectivity no matter the location. Your guests will experience seamless, high-quality communication, enabling you to provide the kind of responsive service that sets your hotel apart.

Eco-Friendly & Scalable Design

Reduce your property’s environmental footprint with our cloud-native solution, minimising hardware and lowering energy costs. Nonius Voice scales with your needs, supporting your hotel’s growth sustainably and efficiently.

Niva Voice Assistant – Award-Winning Guest Support

With the addition of Niva, the AHLA/HTNG 2024 Tech Acceleration Award-winning voice assistant, your guests gain 24/7 access to an interactive voice concierge that manages requests and inquiries, freeing up your staff and boosting guest satisfaction.

Exceptional Audio Quality Across All Devices and Network Infrastructure

Nonius Voice supports a broad range of codecs, providing high-definition call quality on wired and Wi-Fi networks alike, ensuring stable, clear communication on every device.

Secure & Private Communications

Our solution is equipped with fraud detection and DoS protection, giving you peace of mind while safeguarding guest communications.

How the Nonius Voice Cloud Works

Our Nonius Voice Cloud System is built on an efficient setup of regional clusters, coupled with advanced tools for seamless communication management:

Cloud SIP Proxy: Distributes calls across PBX server Nodes for fast, reliable call handling.
Cloud PBX Server Node: Delivers the features of a robust IP PBX system, managing guest and staff communications effortlessly.
High Availability Cluster Container Manager: Simplifies management by centralising access, so our and your team can make updates and configurations with ease.

Choose a Sustainable and Guest-Centric Solution

Nonius Voice enhances the guest experience and aligns with your property’s commitment to sustainability. By choosing a cloud-native system, your hotel reduces its environmental footprint while improving service efficiency and operational flexibility.

Ready to bring the future of communication to your hotel with Nonius Voice and Niva?

Our team is here to help you discover how this powerful solution can elevate your guest experience and streamline hotel operations. Contact us today!

Tags: Clusters, Nonius Voice Cloud, Voice assistant