The addition of a Director of Major Accounts will be crucial in fostering long-term partnerships with major flagship chains across the country.
FCS Solutions, leading global provider of hotel technology, announced another addition to its team.
Taking on the role of Director of Major Accounts, Kevin Denato will play a crucial part in overseeing key clients and driving business growth, particularly in the United States. Kevin will be based in Los Angeles and will be responsible for leading FCS Solution’s chain accounts in the region. His extensive knowledge will be instrumental in ensuring that hotels receive unparalleled support and customized solutions to meet their specific requirements.
“FCS1 is a truly powerful piece of technology designed to address every operational pain point of hotels may have. Over the past six months, FCS Solutions has successfully extended the availability of this automation solution to a great number of hotels in the Americas,” shared Kevin. “I am eager to contribute to the company’s continued success by building strong partnerships and delivering exceptional service to our major brands.”
With 17 offices worldwide, FCS Solutions provides amplified and localized coverage to customers in 56 countries. With hotels worldwide recognizing the significance of technology, especially in the face of increased demand for contactless operations and limited staff, FCS Solutions aims to assist hotels in enhancing their operational efficiency through its user-friendly solution, FCS1.
Bringing together the best technical know-how of FCS’ hospitality solutions in ONE app, FCS1 is designed with a state-of-the-art and intuitive user interface to meet hotels’ ever-changing needs. It integrates with most Property Management Systems (PMS) to provide a seamless solution covering a vast spectrum of hotel operations – from cleaning and service delivery to incidents and overall facility operations – and connect the different departments for more efficient hotel management. With its scalable architecture, FCS1 is customizable for hotels of all sizes and can be easily implemented across chains with multiple properties in their portfolio.
Karen Bey, Vice President of Global Sales & Channels, adds: “With the addition of a Director of Major Accounts to our ever-expanding team, we are reinforcing our commitment to our major brands. Kevin’s extensive experience with numerous hotel chains and management companies and his passion for customer success will ensure that our customers receive personalized experiences as we continue to be the global leader in hotel technology”.
With this new addition, FCS Solutions further amplifies its proactive and customer-centric approach, working hand-in-hand with hotels to develop tailored solutions that meet their specific needs. By actively listening and understanding the requirements of their customers, FCS Solutions cultivates a collaborative environment that drives innovation in hotel technology. This strategic initiative cements its position as a trusted industry expert and demonstrates their steadfast dedication to delivering exceptional solutions.
The recent addition of a Director of Major Accounts also perfectly aligns with FCS Solutions’ mission to enhance client engagement through expertise and dedicated focus. This strategic move will further solidify FCS Solutions’ commitment to delivering exceptional service and tailored solutions to meet the evolving needs of hotels.