Before there was Wi-Fi there was dial-up through your phone, before Delphi, there was “the diary”, before micros we used 3 ply order pads and ran back to the kitchen to place an order. Before online reservations, we called a call center. Before a credit card, we paid cash – you get the point, our industry has evolved and progressed forward with efficiencies that improve and streamline your operation, your service, and increase profitability.
In the not-so-distant future, chatbots will be a standard in your daily lives, do you have a ChatBot implementation plan for your property? If not, then now is the time to insert this game-changing technology into 2022 budget planning. Here are a few reasons why you can’t miss this opportunity………
- Hoteliers, 87 % of users said they would interact with a travel chatbot if it could save them both time and money. (Humley)
- 1.4 billion people are already using chatbots (Chatbot.Net)
- Sadly, by 2022, we’ll be talking to bots more than our own spouses (Deloitte)
- 77% of executives have already implemented and 60% plan to implement conversational bots for after-sales and customer service (Accenture)- Have you?
Chatbots are building an unstoppable momentum, especially now that Covid-19 has forever changed our Hospitality industry and lives.
For those forward-thinking Operators, here’s where Book Me Bob will assist you in 2022
- Reduce the number of unnecessary phone calls coming into the property by answering simple FAQs via the chatbot, quickly / efficiently and 24/7
- Drive more direct business from your website through Chatbot engagement with guests
- Allow your property to operate your business more efficiently by diverting the precious Labor you have to customer-facing interactions and away from the timely non-revenue generating phone calls
- Support your teams & look after their well-being by freeing them up to focus on revenue-generating calls or critical guest service interactions
So, for about the cost of a dollar a room per month, who wouldn’t entertain a solution that can deliver these efficiencies to your operation?
We hope that your 2022 will be productive and profitable. Book Me Bob is a solution and a way forward with clear direction and purpose. We look forward to partnering with you in 2022 and beyond!
To receive a special savings of $2022 off your initial Set Up Fees please reference this code: #Budget 2022
