Newly renovated Silversmith Hotel teams up with OpenKey for a high-tech guest experience - Insights
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Newly renovated Silversmith Hotel teams up with OpenKey for a high-tech guest experience

Silversmith-Hotel
Adamus Bar and Library – Silversmith Hotel, Chicago

In the heart of the Windy City guests of the refined Silversmith Hotel can enjoy a high-tech experience, starting with a seamless keyless check-in process thanks to OpenKey’s innovative technology. OpenKey is the industry standard for universal mobile access in hotels.

The Silversmith Hotel, a luxury boutique hotel located in Chicago, focused on creating a distinct hotel experience through its renovation process, blending contemporary design elements with historic architecture. Each of the spacious 144-deluxe guestrooms features 12-foot ceilings and high-tech amenities like complimentary high-speed Wi-Fi and keyless room access. The Silversmith Hotel is situated one block from Millennium Park and just steps from cosmopolitan dining, shopping, the arts and nightlife destinations. For business travellers, the business centre and meetings spaces are well-equipped with a number of convenient amenities. And while hospitality professionals are ready to assist 24-hours a day, OpenKey’s innovative technology allows guests to skip the front desk and head to their room with check-in directly from their smartphone and keyless room access.

“We understand how important convenience is for today’s traveller. Whether it’s for business or pleasure, our goal is to make sure our guests enjoy luxurious accommodations with high-tech amenities,” said Eric Batis, VP Portfolio Management for Silversmith owner Ashford Hospitality Trust. “Introducing OpenKey’s mobile technology as part of our services ensures our guests get the best of both worlds.”

The easily downloadable OpenKey app ensures guests can receive directions to the hotel property, inform the resort of early or late arrival, access hotel Wi-Fi codes and more importantly, skip the front desk during check-in and check-out. A recent Oracle global study confirmed that 88 per cent of consumers surveyed want a mobile app that supports check-in, check-out and provides a relevant and personalised experience. Further, OpenKey supports sustainability efforts in the hotel industry as keyless room access reduces the need for disposable plastic keys.

“The Silversmith Chicago, like many other hoteliers, see the value of how high-tech services can elevate the guest experience,” said Brian Shedd, Vice President of Sales & Marketing for OpenKey. “We are thrilled to team up and support them with innovative mobile technology as they embark on a new chapter.”

OpenKey continues to revolutionise the hotel industry and reshape the standard for guest service. The seamless transition from traditional key cards to keyless entry has made OpenKey the go-to choice for hotels going through renovation or looking to upgrade. 

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