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EHL Hospitality Business School

EHL Hospitality Business School, founded in 1893 as Ecole Hôtelière de Lausanne, is renowned as a center of excellence for service-focused industries. Learn more at https://ehl.ch/

About EHL Hospitality Business School:

EHL Hospitality Business School, founded in 1893 as Ecole Hôtelière de Lausanne, is renowned as a center of excellence for service-focused industries. For over 125 years, our school has specialized in teaching people, in sectors ranging from hospitality to banking and retail, the skills they need to succeed. 

We believe that soft skills paired with smart know-how define the most inspiring people. These are the qualities we instill in our course participants. Drawing on our Swiss heritage, we give professionals a unique perspective into the meaning of outstanding service and what it takes to keep people engaged and motivated. 

When you study at EHL, you also become part of our well-connected alumni to broaden your prospects. Join a network of over 30,000 members spread across 150 countries.

EHL offers an international learning experience for talented, ambitious students from around the world. It has an average of 120 student nationalities for around 3,400 students. The school has two campuses in Switzerland, and a new campus in Singapore.

BEST FOR:

Hospitality education
Undegraduate
Post Graduate
Master

Contact Details:

Company: EHL Hospitality Business School

Location: Switzerland and singappore

Founded: 1893

Website: http://www.ehl.edu

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FEATURES

  • Bachelor of Science in International Hospitality Management
  • EHL Academy (Pre-University Program)
  • Culinary & Restaurant Management Certificate
  • Online Hotel Management Courses
  • Executive MBA
  • Hospitality Executive MBA (in China, with CEIBS)
  • MBA in Hospitality (80% Online)
  • Master (MSc) in Wine & Hospitality
  • Master in Hospitality Management
  • Master (MSc) in Global Hospitality Business
  • Swiss Professional Degree in Hotel & Restaurant Management (HF)
  • Short Courses at EHL

ARTICLES

consumer psychology

Decoding consumer psychology: Secrets to customer delight

By strategically integrating joy and surprise into your customer interactions, you tap into the realm of consumer psychology. Understanding the triggers that evoke positive emotions allows you to craft memorable...
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leadership

True leadership transcends organizational charts

In the pursuit of leadership, the fulfillment derived from empowering others surpasses personal achievements. It becomes a journey of shared victories, collective growth, and the satisfaction of knowing that you...
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7 Keys to service recovery after a mistake

Beyond apologies: 7 keys to service recovery after a mistake

Just as your minor missteps resonate, so does the praise when you acknowledge your faults, apologize, and provide a genuine, human and tangible solution. Here's how you can transform challenging...
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Could revenue management solve hospitality’s labor shortage?

While there are various factors to consider for implementation to be successful, hospitality must think outside the box if it is to tackle the labor shortage.
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AUTHORS

Ira Vouk

Dr Matthias Fuchs

Assistant Professor of Marketing and Director of the Customer Experience Management Institute
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