Mama Shelter Dubai has announced the appointment of Bassem Saudy as its new Hotel Manager, marking a strategic addition to the property’s leadership team, as it enters its second year of operation in Dubai and prepares for its next phase of growth.
With more than two decades of experience in luxury and upscale hospitality across the Middle East, Saudy brings deep operational, commercial and revenue expertise to the role. His career spans senior leadership positions with globally recognised brands including Banyan Tree, Delano, Waldorf Astoria, Fairmont, Hilton, Ritz-Carlton and Hyatt, where he has overseen pre-openings, rebrandings and commercial transformations with strong performance outcomes.
Saudy’s appointment comes as Mama Shelter Dubai moves from launch into consolidation, evolving from market entry to building long-term loyalty, brand relevance and local resonance within Dubai’s competitive lifestyle hospitality sector.
In this next phase, his focus will be on dialling up the community feel of the property and further cementing Mama Shelter Dubai as “a local” within the city. This includes enhancing programming, integrating more sports and F&B-led experiences, and ensuring the brand’s playful, culture-driven identity is delivered with excellent Dubai hospitality standards.
Known for his hands-on, people-first leadership approach, Saudy will also prioritise team culture and operational alignment – a critical factor in delivering consistent service, maintaining guest satisfaction and supporting commercial outcomes in year two and beyond.
Prior to joining Mama Shelter Dubai, Saudy served as Cluster Director of Sales & Marketing for Banyan Tree Dubai & Delano Dubai, overseeing the overall commercial strategy, segmentation mix and market positioning for the two lifestyle resorts. He previously held senior roles with Caesars Palace Dubai, Waldorf Astoria Dubai Palm Jumeirah, Fairmont Hotels & Resorts, The Ritz-Carlton and Hyatt, where he led strategic sales, operational and market-driven initiatives across multiple functions and geographies.
