The Ritz-Carlton, Langkawi is proud to announce the appointment of Mafalda Costa Tavares as General Manager. Mafalda joins the resort with over twenty years of hospitality management experience, specialized in the luxury sector. A tenured industry veteran, she brings extensive revenue, sales and marketing experience to her new role following a stellar career spanning several years; the majority with The Ritz-Carlton Hotels and Resorts in Europe, Asia and the Caribbean.
Having graduated with a Bachelor of Business Administration and holding a Hotel Management Diploma from Les Roches Hotel Management School, Mafalda entered the world of hospitality at the Four Seasons Hotel Ritz Lisbon and Conrad Brussels, before taking on the role as Guest Relations Officer in the Executive Lounge of the Hyatt Regency Dubai. Following this she began her journey with The Ritz-Carlton at The Ritz-Carlton Penha Longa Hotel & Golf Resort in Portugal. She spent several years at this property, holding multiple progressive positions in Sales and Catering, before joining the pre-opening team of Mandapa, a Ritz-Carlton Reserve in Ubud, Bali, as Director of Sales, contributing to its successful launch and positioning. After three successful years in Bali, Mafalda embraced a new opportunity as she took the role of Director of Sales and Marketing at Phulay Bay, a Ritz-Carlton Reserve in Thailand. Another successful pre-opening role followed as Director of Sales and Marketing of The Ritz-Carlton Maldives, Fari Islands, a halo property for the brand, where she remained for three years before transitioning into Operations as Hotel Manager at Dorado Beach, a Ritz-Carlton Reserve, Puerto Rico.
“I am extremely honored and humbly proud to start my new role as General Manager of The Ritz-Carlton, Langkawi. The resort is a rare luxury sanctuary, curated for discerned travelers that seek untouched nature and extraordinary experiences.” stated Mafalda. “I am grateful to contribute to its outstanding distinction and lead our talented Ladies and Gentlemen to new heights.”
Outside of work, Mafalda enjoys exploring and learning about new cultures, cooking and diving.
The Ladies & Gentlemen of The Ritz-Carlton, Langkawi are delighted to welcome and congratulate Mafalda on her new role, and look forward to growing under her experienced leadership and learning from her wealth of knowledge.
