The Caledonian Edinburgh has today announced the appointment of Ross Clark as Director of Operations to lead on hotel operations and projects. He comes to the role with a wealth of hospitality knowledge and over 20 years of industry experience.
Following the announcement that over £35 million will be invested in the iconic hotel, Clark will play a key role in leading its transformation.
Clark joined The Caledonian in 2016 as Food and Beverage Manager, most recently serving as the Director of Food and Beverage. He has spearheaded multiple successful initiatives during his tenure and was awarded F&B Manager of the Year at the Hotel Cateys awards in 2023.
Clark will lead hotel operations, playing a guiding role in the hotel’s transformation, as well as championing the ESG policy. His priority is to ensure that The Caledonian Edinburgh continues to excel in its operations with a focus on guest satisfaction, team morale, and profitability. The hotel is proud to be awarded the Forbes Accreditation for luxury customer service.