Royal Uno® All Inclusive Resort & SpaRoyal Resorts is pleased to announce the appointment of Flavio Robles Gutiérrez as Rooms Division Manager.
A seasoned hospitality professional with more than 24 years of experience, Flavio brings a wealth of knowledge and skills in front office functions to his current role. He joins Royal Uno, after a successful position at Hotel ME Cabo, where he held the role of front desk manager, managing an inventory of 170 rooms and suites. Flavio began his hospitality career in 1988 and worked across various departments including front desk supervisor, front desk manager, and concierge, among others.
Prior to joining Royal Uno, Flavio also held positions at Hotel ME Cancun as manager of the ME+ VIP area and as assistant manager at Hotel Haven in Quintana Roo. He was also instrumental in opening two hotels in Los Cabos and has worked on a team certified as four Diamonds with AAA. Flavio will oversee the planning and implementation of the quality of the hotel’s guest rooms at Royal Uno®.
“Flavio’s experience makes him the right candidate for this role,” said Efraín Canto, general manager at Royal Uno® All Inclusive Resort & Spa. “His expertise is poised to charter a new path for the Cancun guests’ experience.”
Robles Gutiérrez holds a hotel management and gastronomy degree from Colegio Nacional de México and a CRISTAL Standard certification. Flavio has completed courses in conflict resolution and brand coaching.
“I am proud to join such an esteemed management team,” said Flavio Robles Gutiérrez. “My vision for the guest arrival experience at Royal Uno® is world-class, and our team will work to execute it at the highest level. We welcome all guests to the resort to experience a slice of our authentic Cancun paradise.”
Situated on one of Cancún’s finest beaches in the heart of the Cancun Hotel Zone, Royal Uno All Inclusive Resort & Spa features brilliantly designed rooms and suites each with a private ocean view terrace or balcony. The resort promises an “Authentic Cancún” experience for guests of all ages that alludes to a history of pioneering and evolution, with the perfect blend of vibrant and modern design in tranquil surroundings.