Flamingo Resort, part of the SPOKEN brand by Santa Rosa-based hotel management company Point Group announced the appointment of Michael Palmer as General Leader. Palmer will oversee all operations of the iconic mid-century hotel located at the gateway to Sonoma’s Wine Country, leading multiple department teams to ensure the resort’s continued success.
A seasoned hotelier with over 20 years of experience in the hospitality industry, Palmer brings a plethora of local connections and a unique insight from his tenure as General Manager of Meritage Resort and Spa in Napa Valley that will be valuable in carrying out the SPOKEN experience for guests and team members at Flamingo Resort. Palmer’s various other general manager positions include Embassy Suites, IHG Hotels & Resorts, and Pacific Host Hotels.
Palmer is a hands-on leader with proven success in building strong teams and relationships with both employees and guests. Throughout his career, Palmer has demonstrated impressive leadership and thrives in environments that foster a rich and unique guest and employee experience.
“With the addition of Michael’s leadership to the property-level team, Flamingo Resort will elevate the level of service delivered to our guests and the local community,” said Stephen Yang, Co-CEO of Point Group and SPOKEN. “We are thrilled to have Michael join our team and share his knowledge of the industry and impressive background with us as we continue to usher in a new chapter for our beloved Flamingo Resort.”
In his leisure time, Michael and his wife like to garden, growing their own fresh herbs and organic vegetables. Based in Green Valley near Napa, Michael enjoys spending time with his four children and seven grandchildren.
In addition to a new general leader, Jeff Morris has also joined the Flamingo Resort property-level team as Director of Operations. Originally from California, Jeff was most recently at Mandalay Bay Resort and Casino in Las Vegas and is eager to return to his home state and be part of the Flamingo team.
About Flamingo Resort
The newly renovated Flamingo Resort is an iconic mid-century marvel in Sonoma’s Wine Country. This tucked-away oasis offers guests immersive wellbeing and outdoor experiences set across a lush, 10-acre campus. The comprehensive reimagination blends the resort’s mid-century architecture with a fresh modern design accented with a mix of retro and contemporary artwork. Property features include a stunning new porte-cochere arrival experience, an entirely recrafted lobby and check-in experience, 170 sanctuary guest rooms including 14 spacious poolside suites, the Lazeaway Club restaurant featuring Cal-Pacific cuisine, Wild Bird poolside dining, a rejuvenating spa, wellbeing activities, expansive fitness center, and a year-round heated pool and hot tub. The legendary destination boasts 20,000 square feet of versatile and modern indoor and outdoor gathering spaces for weddings, special occasions, corporate meetings, and events. For more information visit flamingoresort.com.
SPOKEN is the lifestyle experience at a select group of hotels set in restorative destinations. SPOKEN is for those who seek to discover their voice, and find their flow, so they can connect deeply to their own unique purpose. SPOKEN believes that wellbeing begins from connection within, rather than something acquired. SPOKEN hotels are intentional sanctuaries for guests to be present with others while in the presence of natural energies that exist in each destination. From the way guests are greeted upon arrival, to the holistic programming included with guests’ stays, to the send-off back home, this is the SPOKEN way. For more information, please visit SPOKEN.life.