M&R Hotel Management today announced the appointment of Robert Arigo, a 29-year hospitality veteran, as vice president of operations, responsible for overseeing the company’s 15 managed hotels in the New York metropolitan area.
He previously was senior director of operations for the New York properties of Hersha Hospitality Management, a division of Philadelphia-based Hersha Hospitality Trust. From 2010 to 2012, he was chief operating officer and asset manager for New York-based Widewaters Hotels LLC. He served as general manager of hotels in New York, Florida and Virginia from 2007 to 2010.
Arigo’s asset management experience includes senior positions from 2005 to 2007 with Capital Hotel Management and Highgate Hotels, where he had oversight of Goldman Sachs’ significant lodging portfolio.
“Robert Arigo’s expertise will facilitate achievement of our performance and service goals systemwide,” said Brian McSherry, M&R chief operating officer. “His mandate is to ensure each of our managed hotels meets, if not exceeds, the high service standards set by M&R and our affiliated brands. In addition, he will oversee M&R’s select portfolio of asset-managed properties, ensuring that onsite managers deliver on the owners’ expected return on investment.”
Arigo earned a bachelor of science degree in finance at Bentley College, Waltham, Massachusetts. He has been recognized with multiple Hotel of the Year and Award of Excellence citations by Marriott International, Hilton Worldwide and Hersha Hospitality Management.
M&R Hotel Management, based in Great Neck, New York, operates six hotels in Manhattan; seven in Queens, including five near John F. Kennedy International Airport; one each in Nassau County and Orange County, New York; three in Illinois; three in Missouri; and two in Indiana.
M&R’s portfolio includes the brands of Hilton Worldwide, Marriott International, InterContinental Hotels Group, Choice Hotels International, Wyndham Hotels & Resorts and Best Western Hotels & Resorts.
M&R’s business plan calls for expansion of its portfolio in the New York metropolitan area and beyond through third-party management contracts. M&R also provides consulting services in hotel site and contractor selection, feasibility analysis, permitting, financing, human resources support, sales and marketing, revenue management, food & beverage management, account and risk management audits, e-commerce, design, procurement, accounting and engineering.
