In his role, Mr Waller is responsible for overseeing the Rooms Division, as well as the Front Office, Housekeeping/Laundry, Engineering, Flower Shop, and Print Shop departments.
“Mr Waller is a seasoned professional in the luxury hospitality industry with extensive knowledge and experience in operations, employee relations and overall guest experience,” said Ulrich Krauer, General Manager. “We are thrilled to welcome his energy, determination and industry expertise to our beloved hotel.”
Mr Waller brings more than 20 years of luxury hospitality experience to Halekulani, having most recently served as Director of Rooms for the Four Seasons Hotel Silicon Valley. Prior to that, he helped open three new Ritz Carlton properties in South Beach, Half Moon Bay, and Bachelor Gulch (Avon, CO).
