Precise Guest Insight anonymizes the caller information and collates the questions for hotel management, providing an instant and 100% accurate picture of why guests are contacting the hotel.
Oaky and Host Hotel Systems launch new integration
The one-way integration between Oaky and HostPMS allows the upselling software to send automated personalised emails to all arriving guests.
Sojern and Oaky partner to help hoteliers drive direct bookings and revenue
Digital marketing platform for travel marketeers and market leading upselling solution announced new collaboration.
The Hotels Network launches BenchDirect Destinations
The Hotels Network is now launching a new benchmarking platform for Destination Management Organizations (DMOs).
Language barriers in the hospitality industry
Chatbot language translation is breaking language barriers in the hospitality industry helping hotels and their staffing shortage.
How the pandemic accelerated changes in revenue management
Atomize and John Burns released a white paper for hotel operators on revenue management processes in response to the evolving needs in the pandemic.
Sabre terminates distribution agreement with Aeroflot
Sabre terminates distribution agreement with Aeroflot, the largest government-majority owned carrier in Russia.
Above and beyond standard hotel FAQ Chatbots
How Annette™, The Virtual Hotel Agent™, solves the hospitality industry’s FAQ Chatbot problems.
Are data quality issues holding back your hotel’s success?
Hotel data quality identified the use of automation and Artificial Intelligence (AI) as key success factors in helping hotels satisfy guest demands.
Cendyn named top 5 innovator in hospitality technology
A study on personalization and AI spanning 86 hotel chains from across the globe named Cendyn as top innovator.
