IRIS, a global leader in digital ordering for the hospitality industry, today announces a suite of new features which are now available across its mobile ordering platform. Each one has been developed to positively impact operational efficiency and revenue for operators at the back end, whilst at the same time enhancing the guest experience to encourage orders and loyalty at the front end.
Guest satisfaction: 6 tactics to increase it in your property
Imagine a weary traveller stepping into your hotel, their excitement for their stay slowly deflating as they’re met with disappointment.
Guest Journey Strategy: How to optimise efforts and maximise revenue
Guest journeys not only should be smooth and friction-free for every guest but also help hotels drive real results without compromising all your staff’s time. However, often hoteliers face the challenge of mixing these two approaches.
Château Élan Resort and Winery Partners with Travel Outlook
Travel Outlook, The Premier Hotel Call Center™, is pleased to announce that Château Élan Winery and Resort (Château Élan), a 3500 square acre vineyard and resort set in the rolling hills of Northern Georgia, has partnered with Travel Outlook, The Premier Hotel Call Center™ (Travel Outlook) to use Travel Outlook’s artificial intelligence tools and services to bring enhanced customer service and voice channel excellence to Château Élan.
ESS Group selects Atomize RMS and initiates a technology innovation program
The recognized hospitality group, ESS Group, renowned for their distinguished destinations and resorts across 15 destinations and Atomize Revenue Management System are thrilled to announce a ground-breaking partnership.
How to create a pre-arrival plan that drives engagement with your guests
In the fast-paced world of hospitality, hotels are constantly seeking ways to enhance guest experiences. One crucial aspect that often gets overlooked is the pre-arrival phase.
IRIS Mobile Ordering selected by Kimpton Overland Hotel Atlanta Airport to revolutionise the room service experience
IRIS, a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels and restaurants, has been selected by Kimpton Overland Hotel Atlanta Airport, to elevate its room service operations with mobile dining, offering guests a more convenient and expedited F&B ordering experience.
Amadeus and Duetto Expand Collaboration
Duetto, the leader in cloud-based Revenue Strategy solutions, and Amadeus, a leading global travel industry technology partner, today announce an expansion to their strategic relationship. The evolution will provide Duetto customers with seamless access to data from Amadeus’ Demand360+® and RevenueStrategy360+® solutions directly within the Duetto platform, enabling hoteliers to make smarter, data-driven decisions to optimize their business.
6 Tips for Hoteliers to Enhance Their Digital Compendiums for the Easter Holiday Period
As the Easter holiday period approaches, hoteliers have a great opportunity to leverage their digital compendiums to enhance the guest experience and drive revenue. A digital compendium is a powerful tool that allows guests to access all hotel information conveniently through their own mobile devices. In this article, we will provide six valuable tips for hoteliers to optimize their digital compendiums and make the most out of the Easter holiday season.
IDeaS Releases Portfolio Navigator – New Innovation in Multi-Property Revenue Management
IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, announced today the release of G3 RMS Portfolio Navigator, the next innovation in multi-property revenue management. Portfolio Navigator provides powerful automation to identify, prioritize, and act on the most important revenue-impacting decisions. This reduces execution costs by enabling multi-property and corporate revenue leaders to deploy and manage revenue strategy quickly, confidently, and consistently at scale.
