As guest expectations evolve, so too should the strategies hoteliers use to communicate with them. Understanding these changing expectations and valuing what guests want is the foundation of any communication strategy.
Hidden Strategies That Propel Hospitality B2B Brands
Forget everything you thought you knew about branding.
Hospitality Industry Outlook 2024
Travel demand is likely to stabilize in 2024 benchmarking record occupancy and rate. Current trends indicate that the industry is reporting a decline in many markets for leisure travel (Thursday – Saturday as many consumers are getting out priced in the market), while group travel remains strong as Milwaukee will experience in 2024; with a slight increase in corporate bookings (Monday – Wednesday travel). The Industry will see 65+ percent occupancy overall and even higher ADR in 2024.
Maestro PMS Launches MezzoPay Embedded Payments
Maestro PMS, a Web Browser-based cloud and on-premises all-in-one property-management system, announced the addition of MezzoPay as its new embedded payment processing solution. Powered by Fullsteam, MezzoPay equips hoteliers with the ability to offer seamless and secure transaction capabilities directly embedded within the hotel PMS.
Enhancing Hospitality: The Dynamics of Multi-Property Management
In the hospitality industry, managing multiple properties transcends simply expanding the number of locations; it involves elevating the guest experience to new heights. At the core of this strategy is the creation of a unified guest profile, ensuring that guests enjoy a seamless experience across different venues within the same hotel chain. This integration is not just convenient but essential for fostering guest loyalty and enhancing satisfaction.
Hotel tech companies engage hoteliers in discussion to drive industry innovation
The Cendyn World Tour kicked off in New York City, Tuesday 23rd April, as part of a ten-date globetrotting adventure of innovation, connection, and industry transformation with leading technology partners.
Sabre Hospitality renews Wyndham following accelerated migration
Sabre Hospitality, a division of Sabre Corporation, a leading technology provider that powers the global travel industry, today announced a multi-year renewal with Wyndham Hotels & Resorts, following the hotel franchisor’s highly successful adoption of SynXis Property Hub, Sabre Hospitality’s property management system (PMS). With seamless integration to SynXis Central Reservation System as a single source of truth, SynXis Property Hub increases operational efficiency by reducing the time to execute routine tasks and allows hoteliers to access their property from anywhere through cloud-native technology.
Hoteliers, Integration Partners Applaud Maestro PMS’s Innovation, All-In-One Technology
Independent hoteliers gathered in Toronto last month to attend “Accelerate 2024”, a user’s conference hosted by Maestro PMS, the preferred Web Browser based cloud and on-premises all-in-one PMS solution for hotels. Shattering past attendance records, hotel operators and technology sponsors said the event exceeded their expectations. Ideas were exchanged, alliances built, and NEW tools and mobile enhancements introduced to set everyone in attendance up for success today and into the future.
Sojern Elevates Guest Experience with HotelKey
Sojern, a provider of AI-driven guest experience solutions, announced its integration with HotelKey today, a leading next-generation hospitality platform. This collaboration connects Sojern’s Guest Experience Platform with HotelKey’s Property Management System (PMS), empowering hoteliers to increase profitability and enhance the guest experience.
Data Management: 3 problems hoteliers face and how to solve them
Data is a big concept. And talking about using data in hospitality can mean different things. No wonder this usually scares hoteliers away. However, it still remains as one of the biggest truths that your guest data is your biggest asset and it can help you to achieve more goals than you imagine.
