Cayuga Hospitality Consultants has officially expanded its global roster of independent consultants with the addition of Alex Gould of Horizon Hospitality.
The hotel guest experience mistakes that quietly cost you repeats
The mistakes that hurt repeat business are almost never the loud ones. A spilled coffee or a lost luggage tag gets a complaint, an apology, and a recovery
Ray Minias joins Cayuga Hospitality Consultants as Expert in Ultra-Luxury Development and Design
Cayuga Hospitality Consultants has officially expanded its global roster of independent consultants with the addition of Ray Minias. A seasoned leader
IRIS partners with Global Hotel Alliance to bring Mobile Ordering and Digital Guest Experiences to hotel brands worldwide
IRIS, the global market leader in digital F&B and guest experience solutions for hotels, today announces its strategic partnership with Global Hotel Alliance (GHA)
Daphne Gezen joins Cayuga Hospitality Consultants as Expert in Global Asset Management
Cayuga Hospitality Consultants has officially expanded its global roster of independent consultants with the addition of Daphne Gezen. A seasoned leader
The highest-ROI marketing channel most hotel groups ignore
Hotel marketing budgets are under pressure from every direction. Google Ads cost more every quarter, OTA commissions keep climbing, and social media
Lost in Translation: How Voice AI eliminates language barriers and delights international hotel guests
A guest from Germany picks up the room phone. They need a late checkout. But the front desk agent speaks only English and basic Spanish.
AX Hotels reaffirms its trust in Nonius TV+ for the Digital Guest Experience
Following the success of the first deployment, the Maltese hospitality group once again trusts Nonius to power the TV in-room entertainment experience
Nonius Mobile Key Expansion: Now supporting Omnitec Locks
Give guests the freedom to go straight to their room with secure mobile room access, fully integrated with leading hotel door lock providers.
Make a splash this summer: 10 ways mobile ordering transforms poolside profitability
When the sun is shining and your poolside is buzzing, expectations are high. Guests want to relax, unwind, and enjoy seamless service – without ever leaving their lounger.
