BPN Maestro, the cutting-edge Hotel Operations Toolkit, is delighted to announce expanded partnerships with top-tier hospitality companies specializing in digital operations, training solutions, and guest experience enhancements. Through seamless integration with these esteemed partners, BPN Maestro empowers hotels to elevate their operational efficiency and guest satisfaction through comprehensive reporting and analytics.
10 Creative Ways Hotels Can Boost Revenue Through Upselling
In the competitive landscape of the hospitality industry, hoteliers are constantly exploring innovative ways to increase revenue and enhance the guest experience. Upselling presents a lucrative opportunity for hotels to maximize their profits while providing added value to guests. By implementing creative upselling strategies, hotels can drive additional revenue streams and foster guest loyalty. Here are ten creative ways hotels can engage in upselling:
Breaking Barriers: Hotels Are Reclaiming Power in Website Management
A company’s website serves as a powerful conduit for customer engagement, brand representation, and revenue generation. Nowhere is this more evident than in the hospitality industry, where a hotel website frequently marks the first point of contact with potential guests. Amidst discussions on digital marketing and website management, a pivotal question emerges: where should the control over website content and functionality reside – with its creators or with the businesses they represent, such as hotels striving to enhance their online presence with superior content and features?
How to effectively reach tech-savvy travellers
In the modern world we live in, where everyone is connected through the power of technology, a new breed of travellers has grown significantly: the tech-savvy ones.
Galgorm is first in UK to benefit from Maestro All-In-One PMS, right revenue integration
Maestro PMS has recently partnered with Right Revenue to streamline and enhance revenue-management capabilities for its joint independent hotel customers. Right Revenue takes robust guest history data that resides in Maestro PMS, runs rate recommendations for each room type through complex machine learning and AI, then pushes a new pricing strategy back into Maestro PMS at the touch of a button. By analyzing booking patterns and making recommendations on rate strategies, hotels can drive more profit to the bottom line.
Taking Action: Hospitality DEI Initiatives to Engage and Empower
Previously, we published the Diversity, Equity, and Inclusion Defined article by Gissell Moronta, which gave you an understanding of the terminology and why DEI is important.
IRIS launches new mobile ordering features to unlock upsell and revenue potential
IRIS, a global leader in digital ordering for the hospitality industry, today announces a suite of new features which are now available across its mobile ordering platform. Each one has been developed to positively impact operational efficiency and revenue for operators at the back end, whilst at the same time enhancing the guest experience to encourage orders and loyalty at the front end.
Guest satisfaction: 6 tactics to increase it in your property
Imagine a weary traveller stepping into your hotel, their excitement for their stay slowly deflating as they’re met with disappointment.
Guest Journey Strategy: How to optimise efforts and maximise revenue
Guest journeys not only should be smooth and friction-free for every guest but also help hotels drive real results without compromising all your staff’s time. However, often hoteliers face the challenge of mixing these two approaches.
Château Élan Resort and Winery Partners with Travel Outlook
Travel Outlook, The Premier Hotel Call Center™, is pleased to announce that Château Élan Winery and Resort (Château Élan), a 3500 square acre vineyard and resort set in the rolling hills of Northern Georgia, has partnered with Travel Outlook, The Premier Hotel Call Center™ (Travel Outlook) to use Travel Outlook’s artificial intelligence tools and services to bring enhanced customer service and voice channel excellence to Château Élan.
