Novacancy has long been a staple of the hospitality calendar in Australia, so the GuestRevu team were delighted to head to the first London Novacancy.
How Chatbots in the Hospitality Industry are transforming (And What to Expect Next)
Guests expect chatbots in the hospitality industry to respond fast. In their language. On their device. Without needing to wait.
The resort that had everything — except the basics
It’s been a few years since l was overseas at an island resort, so I thought it was time to venture out and embrace the island life again. I chose a small cluster
Discoverability First: The New Rule of Hotel AI
Not all AI investments for the hotel industry are equal. Many solutions focus on transaction infrastructure, but discoverability is often the gating factor for success.
Conversational AI in Hospitality: Smarter Service, Happier Guests
Guests expect quick answers. Staff are stretched. Pressure builds across every service touchpoint.
IRIS welcomes Bob Menz as Senior Product Manager
IRIS, the global market leader in digital F&B and guest experience solutions for hotels, is delighted to announce the appointment of Bob Menz as Senior Product Manager.
Lighthouse launches Review Agent to help independent hotels boost OTA rankings and bookings as AI search reshapes travel discovery
Lighthouse, the commercial operating system for the travel and hospitality industry, today announced Review Agent, a new feature that brings guest reviews
7 proven paths digital guest directories can transform the way guests interact with hotel amenities and services
Digital compendiums have evolved beyond static in-room information guides to become an integrated part of the modern guest journey. Increasingly
Understanding the Back of House Control Chain
How Digital Hotel Back of House Operations Work (B2B)
Deflagging without downtime: How hotels keep operations running during the switch
Over the past few years, more hotels have decided to walk away from their brand flags. Rising fees and a desire for more control over pricing, marketing
