The feature will compile and analyze data from each guests’ public social media handles, allowing hoteliers to identify and anticipate the needs of their guests, and ultimately, provide a never-seen-before level of personalized customer service.
Intelity introduces world’s first tablet solution for the entire hospitality industry
The new touchscreen tablet is designed to deliver the perfect combination of hardware and software to match the in-room guest service needs of the entire hospitality industry.
RoamBOOST hires project managers to ‘boost’ expertise in the field
Frank Leon and Shane Dorval will expand RoamBOOST’s presence in the field by providing engineering expertise and management capabilities to oversee new installations.
HotelTap analytical dashboard to assist hoteliers pinpoint and resolve issues and complaints
Ideal for hotels with 50+ rooms, this cloud-based communications platform records and tracks guest complaints and provides a snapshot of maintenance to improve service, satisfaction;
ZUMATA taps IBM Watson to enhance online hotel booking experience
ZUMATA, a travel technology company, has unveiled its new cognitive-enabled travel distribution platform that integrates IBM Watson services to improve the online hotel booking experience for customers and travel services companies.
MiWell Nordic endorses RateTiger for online distribution
Client hotels experience an average 35% growth in online revenue.
Bittel to debut media-casting to guestroom TVs solution at HITEC
In addition, Bittel will showcase its full line of hospitality products, including introducing a few new members to the UNO Media family.
HÄFELE & INTEREL announce a world’s first for the hospitality industry
The integration of HÄFELE’s Dialock electronic locking system with INTEREL’s guest room management solution is a world’s first for the hospitality industry.
Kube Systems to unveil value proced, in-room charging device at HITEC
The new in-room solution features Kube Systems charging versatility at a lower price point.
NAVIS to preview revolutionary new tech stack at HITEC 2016
The reservation sales and marketing platform provider will be offering an exclusive preview of its upcoming next-gen interface technology.
