Guestware has teamed up with Infor Hospitality to create a two-way integration between the Guestware hotel CRM application and HMS property management system. This integration leverages complementary technology and allows for a seamless integration between the two systems. The first hotel to implement this new interface is Virgin Hotel Chicago.
UNT graduate students win top prize in second Big Data Challenge
Two University of North Texas graduate students who turned a terabyte of raw hotel booking data into a comprehensive analysis of booking trends took DHISCO Inc.Õs top prize in the second annual Big Data Challenge.
High Country Lodge chooses Hotelogix for improved business efficiency
High Country Lodge, a 32-unit property in Colorado, USA has chosen Hotelogix to get a comprehensive channel management solution that is seamlessly integrated with Front Desk, Web Booking Engine and Point of Sale (PoS).Ê
IBC brings relationship management to independent hotels via strategic TrustYou partnership
IBC (InnDependent Boutique Collection), a leading provider of hospitality technologies for independent hotels and alternative lodging,Êhas announced an agreement with TrustYou, the world’s largest guest feedback platform, to bring guest feedback management via its platform to IBC customers.
Onyx CenterSource appoints global head of payments
Onyx CenterSource, the global leader in hotel commission payments and recovery services, today announced the appointment of Mike Carlo as global head of payments.ÊMr Carlo currently serves on the Board of Directors of the Hotel Electronic Distribution Network Association (HEDNA) and chairs the global hospitality payments working group.
HSMAI and eHotelier sign agreement to share resources
The Hospitality Sales and Marketing Association International (HSMAI) Americas and global hospitality portal eHotelier have signed a memorandum of understanding agreeing to regularly share editorial content and provide access to resources and courses available for hospitality professionals around the globe. Robert Gilbert, President and CEO of HSMAI Americas & Global, signed the agreement and hopes the memorandum of understanding will enhance expand the access to HSMAI educational resources and events.
Mighty Leaf Tea launches super premium tea brand
The Mighty Leaf Tea Company, which specializes in artisan blends of whole leaf teas, herbs and fruits,Êhas launched Tea & Company, a super premium brand of reserve lot whole leaf teas. The new tea line that boasts one-of-a-kind blends sourced from renowned tea regions around the world is designed to meet the needs of Mighty Leaf TeaÕs five-star hospitality customers.
TrustYou analysis identifies review topics that impact hotel reputation the most
TrustYou, the world’s largest guest feedback platform, identified the biggest drivers of positive and negative online reviews through a detailed ÒImpact ScoreÓ analysis of the 90 million reviews that were analyzed in 2016. When more than 95 per centÊof customers make their booking decisions based on online feedback, the ability to improve and spotlight hotels reviews is critical.
Downtown Grand Hotel & Casino cashes in on total guest value with The Rainmaker Group
Downtown Grand Hotel & Casino, a newly renovated urban resort located in the heart of downtown Las Vegas, has bolstered its revenue management processes and profitability through the successful implementation of The Rainmaker GroupÕs guestrev solution. Downtown Grand recently deployed guestrev to more accurately and strategically set rates and pricing for various guest and player segments, by analyzing total guest value to the property. guestrev is built on RainmakerÕs total guest valuation methodology.
Guestline partners with RateGain to deliver superior pricing and revenue optimization technology
RateGain, the leading global hospitality and travel technology company, has announced its new strategic partnership with Guestline. As a result, users of GuestlineÕs Rezlynx PMS will be able to access a channel management service that provides them with additional onward connections to a number of channels. Founded in 2004 and with over 12,000 clients, RateGain supplements GuestlineÕs distribution offering, giving hotel customers a quick and easy way to update rates and availability to a wide range of global travel sites.
