This is the first chapter of our e-Book “The Link Between Guest Satisfaction and Operational Efficiency”. Throughout the eBook, we share our thoughts, tips and advice about what you can do to turn your 2, 3 and 4-star reviews into 5-star recommendations to grow your bottom-line and occupancy rates by improving word-of-mouth reviews of your guests.
Must Have Hotel Revenue Strategy for More Profitability
For a hotel revenue manager, every day brings an awakening as there is no dearth of disruptive innovations that are…
Beekeeper Joins Panel of Experts at NYU to Discuss Operations and the Guest Experience
Operations Workshop XIV to investigate how improving the employee experience can lay the foundation for delivering an exceptional guest experience
Cendyn and MS+ CT Hospitality partner to assist hotels with the guest experience
Cendyn, the World’s Leading Hotel CRM Provider, and MS+ CT Hospitality, a leader in professional hospitality service delivery, have announced…
Pikes Peak Resort in Colorado witnesses a 10% spike in its revenue with Hotelogix Cloud Hotel PMS
Hotelogix, a leader in cloud-based Property Management Systems has announced that the adoption and efficient use of its PMS have…
Why Hotel Operations Managers are Obsessed with this Communication Software
Finding new and innovative ways to help your team be more efficient is what hotel operations managers dream about. As…
Verse Hotels in Indonesia adopts Hotelogix Cloud PMS to manage multi-property operations
Hotelogix, a leader in cloud-based Property Management Systems has announced that it has been selected as the preferred technology partner…
SiteMinder finds more French accommodation seekers prefer to book direct
A new report by SiteMinder, the global hotel industry’s leading guest acquisition platform, has found that more of France’s accommodation…
Delivering your brand promise across the guest journey
It’s all about consistency! Brand consistency is table stakes when it comes to guest loyalty. Most guests will arrive at…
3 Benefits of a Cloud-Based PMS Solution that will take your Hotel Business to the Next Level
Cloud technologies date back to the 1950s and we only learned about them during the 90s when “cloud computing” was…
