Today, the first impression happens on a phone, or online. The stay begins before arrival. And every service moment, from booking to checkout, shapes how your hotel is remembered.
The connected future of hospitality: Data, AI, and Smarter Growth
There was no shortage of content about AI at the AHLA Hospitality Show in October 2025, but the Snowflake presentation by Whitnee Hawthorne shared some good information.
Mastering mobile ordering: 10 best practices to drive ancillary revenue and free up staff time
As hotels navigate continued pressure on rooms revenue, F&B has firmly stepped into the spotlight as one of the most powerful drivers of ancillary income.
Which hotel brand leads in contactless technology?
Since we here at Cogwheel Marketing are all about sharing our knowledge with others, we did a little research on which brand between Hilton, Marriott
Sojern, Red Roof expand relationship with AI concierge rollout
Sojern, the leading AI-powered marketing platform built for hospitality and recently acquired by RateGain, today announced that Red Roof, a leader
The problem with ROAS in a long travel planning cycle
For years, Return on Ad Spend (ROAS) has been treated as the gold standard for evaluating hotel marketing performance. But as traveler behavior
GuestRevu retains title of Best Guest Survey Software at the 2026 HotelTechAwards
This year, GuestRevu has once again stood out in the global hotel technology landscape, being named 2026’s Best Guest Survey Software by HotelTechReport.
Is performance max right for your strategy? A realistic breakdown
Google’s Performance Max (PMax) campaign type offers a highly automated way to reach customers across all of Google’s channels, including Search
IDeaS recognized in three categories in 2026 HotelTechAwards
IDeaS, a SAS company and the world’s leading provider of AI-powered hospitality revenue management software, today announced it was recognized
Sojern named Best Digital Marketing Agency in the 2026 HotelTechAwards
Sojern, the leading AI-powered marketing platform built for hospitality and recently acquired by RateGain, has been named Best Digital Marketing Agency
