gaia Hospitality is also hosting a must-watch webinar – what’s next for hoteliers in the post-COVID-19 era?
COVID-19: Insights on Travel Impact, Europe
Flight searches and bookings remain down overall, however we are beginning to see positive signals that travel intent is improving in some markets that have announced an easing of travel restrictions.
How Book Me Bob Chatbot is now helping hotels boost sales with AI
COVID-19 has changed hospitality and the way hotels do business around the world, with many hoteliers seeking ways to stay relevant with their guests by reinventing their business model to optimise revenue while minimising overheads – without compromising on service.
OTA Insight publishes weekly global hotel market rate trends data
Developed for hoteliers who want to understand the trends and impact of COVID-19 on major markets’ hotel open rates and pricing, and beyond the crisis.
Revenue Insight releases new features to support COVID-19 recovery planning
To make the most of the rebound and business recovery, it’s critical that hoteliers and revenue managers can easily visualise pick-up and pace insights, analyse business mix trends, rapidly adjust forecasts, and most importantly, quickly spot segments that are showing signs of recovery.
Beonprice reinventing hotel revenue management with live travel demand data
Spanish revenue management system provider on mission to unlock data challenges with consumer and destination demand data.
Coronavirus and bed bugs: How to protect your guests when you reopen
The damage from Covid-19 to hotels may not be over once the Government greenlights a return to travel, according to creator of smart pest systems, Spotta. The UK-based company reveals dormant bed bugs will live around a year without feeding, waiting for hotel guests to return.
From High Touch to No Touch: Transforming the Guest Experience Post-COVID-19
Travel has changed, and so have travelers. To meet the expectations of guests, hotels and accommodation providers will have to understand and incorporate new needs – for privacy, for cleanliness, for different technology.
Sojern launches new interactive COVID-19 Travel Insights Dashboard
Real-time travel data provides travel marketers the tools needed to monitor travel demand and plan for recovery.
Uncompromised customer service: What role will call centers play in the new norm?
What lies ahead remains unclear. But what we can safely assume is that customer service, procedures, policies, and restrictions will change in ways we never imagined. Therefore, we must start planning now for the day when travel resumes.
