By Eric J. Lyman: A year after the ship ran aground – leaving 30 dead – questions remain about its captain, the risk to marine life and when the Costa Concordia will be removed.
Narcissism: The Problem with “Bold” Leadership
By Margaret Heffernan: Assessing the qualities and actions of 111 chief executives, a pattern emerged. Because narcissists crave attention, they often work hard to achieve glory. That often gets them into positions of power and influence. Once they get there, however, they still need attention and applause.
Launching a Successful Independent Hotel Restaurant
By Megan Sullivan: Finding the perfect hotel-restaurant match involves soul searching, “first dates,” compromise, and trust, in order to build a healthy and successful business relationship.
London Hotels to Suffer 2013 Slowdown
By Miranda Dobson: Hoteliers in London could suffer from a post-Olympic slump, according to PricewaterhouseCoopers’ survey of European city hotels. A slowdown in the hotel business was predicted across Europe, and PwC said no cities on the continent would reach double-digit growth.
Design Hotels for Life
By Li Yuting: Promoted under the subtitle of "Design Experience, Build Brand," the third international Design Hotel Forum was recently held at The Peninsula Shanghai and offered attendees an intriguing insight into a rising industry. Design hotels share common themes with boutique hotels and luxury hotels, but also have completely unique elements.
Do You and Your Hotel Staff Know What to Look to Help Combat Sex Trafficking?
By Rochelle Olson: A hotel guest who repeatedly refuses housekeeping services. A room paid for in cash, or a guest who doesn't bring luggage. An older man checking in with a younger girl who looks disheveled or frightened. All of these are of possible tip-offs to juvenile sex trafficking.
Twelve Time Management Habits to Master in 2013
By Pat Brans: Here are 12 time management habits for the new year. Tailor these as you like, but whatever you do, work on one each week using Benjamin Franklin’s method.
Mums Spending Power Impacts Family Travel Trends
By Vicky Karantzavelou: Family travel experts explore consumer trends impacting the business of family vacations and found out that the enormous family segment of the travel industry -estimated to comprise more than 100 million leisure trips per year in the United States alone- is more influential than ever.
Yippee – The Ritz Relents on Free WiFi!
By Saloni: It was with great excitement that we recently learned that The Ritz is now finally offering free WiFi! And they claim to have one of the fastest internet speeds in London.
TripAdvisor Names Americas Top 10 Hotel Spas
TripAdvisor® today announced the results of its wellness travel survey of more than 1,100 U.S. travelers, together with the top 10 hotel spas in the U.S.


