Expansion strategy commits to over $15 billion of investment by the companys owners and franchisees
Rezidor names Eric De Neef as Executive VP & Chief Commercial Officer
De Neef will be responsible for Rezidors entire commercial organisation, taking responsibility for the commercial strategy and achievement of the ambitious revenue growth objectives.
Radisson Hotel Barra opens in Rio de Janeiro
The hotel offers 196 ample guestrooms and 96 suites each with balconies and most feature ocean views.
In conversation with: John Spooner, Raffles Beijing Hotel’s ambassador
By Tim Millett: As a Raffles Ambassador, John Spooner is uniquely placed to share insights into what it takes to provide outstanding customer service.
The hotel industry is not in its right mind – Part 2
By Brett Patten: An organization with a strong presence of R-directed/hospitality intelligence thinking utilizes empathy as one of the chief design motivators for solving problems and influencing their strategic approaches.
IHG’s ‘3D connected Traveller’ series shows what wins guest loyalty
Hotels need to deliver a a globally coherent, locally relevant and personalised offering.
Outsourcing a Housekeeping perspective
By Liz Lycette: What issues do you need to consider before you outsource your Housekeeping operations?
How to increase occupancy during low peak periods
By Melody Ciria: Instead of reducing your rates during these slow periods, why not add more value that guests would appreciate?
Jung Lee new Style Ambassador for Exclusive Resorts
Exclusive Resorts and Jung Lee unveil a curated wedding weekend kick-off for all brides-to-be.


