In his new roles, Gerrard will oversee the operational and strategic direction of four resorts operated by Outrigger in addition to heading Outrigger Surfers Paradise.
Jennifer Guevara new Director of Leisure Sales at Rosewood at Baha Mar
The new Rosewood resort is scheduled to open in Nassau, Bahamas in December 2014.
New-build Sheraton to open in Mesa, Arizona in March 2015
The Sheraton Mesa Hotel is located next to the Chicago Cubs Spring Training Complex just east of Tempe and Phoenix.
PRIVATE Luxury Leisure Forum new marketplace for high end luxury travel
The inaugural event will be held from 30 September to 2 October 2014 in Valletta, Malta.
Tune Hotels-organised flash mob takes over Bangkok’s Khao San Road
Hotelier organised a flash mob to capture Thailand’s spirit of sanuk.
In conversation with: John Spooner, Raffles Beijing Hotel’s ambassador
By Tim Millett: As a Raffles Ambassador, John Spooner is uniquely placed to share insights into what it takes to provide outstanding customer service.
The hotel industry is not in its right mind – Part 2
By Brett Patten: An organization with a strong presence of R-directed/hospitality intelligence thinking utilizes empathy as one of the chief design motivators for solving problems and influencing their strategic approaches.
IHG’s ‘3D connected Traveller’ series shows what wins guest loyalty
Hotels need to deliver a a globally coherent, locally relevant and personalised offering.
Park Hyatt Vienna opens as first Hyatt hotel in Austria
Formerly serving as a bank, the property has reopened under the Park Hyatt name following a two year top-to-bottom renovation and restoration that preserved the history and charm of the original structure.
