It is no longer enough to build a great property, ensure the rooms are artfully decorated, and have staff in place to service potential guests. To ensure the long-term financial success of a property, owners and investors need to have the right pricing and inventory management strategies in place.
How hoteliers and technology partners can align for better staff training
The best parts of hospitality begin with a conversation. A quality tech vendor will do everything in its power to provide up-to-date information, templates for training, and in-person demonstrations.
Is your hotel kid friendly? Four ways to appeal to family travelers
Taking the time to make your property more family-friendly can be just the ticket to help boost reservations, leading to a stronger bottom line and a higher occupancy rate at your hotel.
Competing with short-term rentals for leisure and small groups
What can hotels do to take back market share from the rapidly growing short-term rentals sector? If you apply these principles to both single-room leisure transients and multi-room leisure groups, you will undoubtedly win over more guests who otherwise would go elsewhere.
Resilient Leadership: 6 traits of all successful leaders
Business requires resilient leaders to weather inevitable storms; they will also need a generous helping of human creativity and innovation. Sustainably breathing life back into the economy will call for imaginative solutions driven by resilient leaders. So go forth and get comfortable being uncomfortable.
The sleeping giant awakens: how to make the most of the surge in RFPs for meeting and events space
Smart hoteliers already know that the way they valued and responded to incoming RFPs pre-2020, with dismal 1-2% conversion rates, is not an efficient way to do business in 2022. Here’s some tips for hoteliers on what to look when evaluating new business.
Avoiding unwanted litigation: Three legal issues all hotels can encounter
To help safeguard yourself and your hotel from a costly lawsuit harming both your bottom line and your reputation, here are three of the more common issues that every hotel property can face – and how you can successfully avoid them.
9 hotel ancillary revenue tactics every hotelier should know
Driving hotel ancillary revenue has become the most profitable strategy for many hotels in the pandemic time.
Top 10 ‘Must Do’ separation of duties and controls
Internal controls are a mission critical element you must have up and working well to adequately safeguard your assets. People who work for you are much more likely to steal from you if you do not protect what is yours with proper and effective controls.
Tech doesn’t replace but supports guest communications
There’s a lot to consider adding to your tech stack even after everything that you’ve already done to pivot in the face of the coronavirus. You’ll need a thorough assessment with the overarching goal of having the technology do wonders in the background so that your team isn’t bogged down by the minutia and can focus on the flawless service delivery for those visitors already onsite.
