While managing costs to the business often focuses on staff wages, property maintenance and food & beverage expenditure; what should not be overlooked is the actual cost to a hotel for acquiring a guest in the first place.
How a mid-year sample of 400 hotels are on track for a 15%-40% revenue increase over 2019
Study shows properties that closed briefly at the beginning of the pandemic – or that remained open – are in a strong position if they have maintained online visibility and many practiced revenue management to control cash flow.
How to be the best target hotel for corporate meetings
Making your hotel the best choice for corporate meetings starts with attracting business travelers. To do this, keep in mind the changing ways of work and the emergence of the new breed of travelers, bleisure. Configure your hotel to accommodate these two trends.
Toxic leadership: How to spot it, survive it and thrive
Autocratic and overbearing styles of leadership have been linked to staff underperformance and in violation of the best interests of team members and stakeholders in general.
Four trends for now and four for later
You need to know what to do in 2022 that will help with the top and bottom lines for the calendar year, as well as set you up for future success as guest demands evolve.
5 logistics challenges your hotel may soon face and how to manage them
The right logistics management strategy can get customers what they need for a decent price. Even if this sounds impossible, you can tackle cost challenges by picking away at small problems and focusing on convenience. Your customers will pay extra for a good experience.
What works on Facebook (or not)
When it comes to travel marketing for most brands, products and services in the hospitality realm, Facebook still indeed does matter. It ain’t the powerhouse it was once was, yet the platform remains used by over 80% of adults across most countries in the Western world.
Why hotel auditors miss the mark
Here’s a look at what hotel auditors do and what they really should be looking at to find inconsistencies that lead to detecting financial problems in the hotel.
The Alpha debate: is it about alpha leaders or about behaviours?
Alpha leaders are needed as much today as ever; however, the call is for leaders to focus on their communities and people much more.
Saving the planet, one hotel at a time
A new study provides novel insights into barriers to carbon reduction by hotels and – perhaps most importantly – strategies to overcome them.
