The key is that self-service technologies must identify the specific needs of the traveler. It must focus on what guests will actually utilize when they visit.
The benefits of flexible working practices in the hotel sector
Giving hotel employees the opportunity to organize their professional lives via part-time work, remote work and flexible scheduling brings benefits not just to the personnel’s work-life balance but also to the organization and its capacity for resilience.
Why your hotel needs a sleep program
A good sleep program is a leading factor in guest satisfaction and word of mouth, plus it also offers upsell opportunities and long-term brand equity support.
Moral marketing: How to advertise your hotel’s commitment to ethics
Hoteliers must promote their commitment to ethical action if they want to attract modern customers and keep them coming back. These tips will help you honestly and believably advertise your hotel’s commitment to ethics.
5 reasons why employee safety devices are a must-have budget item for 2023
Adding panic buttons does more than check off a requirement on the property to-do list; it has a positive impact on job retention and cultivates staff loyalty.
Gift shops, guests, and gratitude: What you need to sell at your hotel
By including a gift shop in your property and stocking it with these five types of inventory, you can boost revenue and meet the convenience needs of your guests at the same time.
How to respond to reviews, according to experienced hoteliers
These tips from experienced hoteliers can make the task of responding to guest feedback a little less daunting, and they also show how imperative it is to engage with customers in the form of review responses.
Five ways pre-stay communications help labor productivity
The goal of these five features is to help establish a threshold for your service capabilities in as labor-free a manner as possible so that guests are fully up to speed on what’s happening on-property and are never disappointed.
Investing in the tourism sector? Look out for these 5 upcoming tourism trends
If you are investing in the tourism sector in India, look out for these 5 upcoming trends, which may see a higher surge in 2022 and onwards.
The importance of life insurance in the hospitality industry
While no one likes to think about their mortality, it is important to consider this financial security alternative.
