Luxury hospitality has long been defined by access — to coveted reservations, insider knowledge, and rare experiences. For decades, the concierge served
The truth about hotel industry culture
A data-backed examination of hotel industry workforce culture covering upward mobility, poverty wages, physical injury rates, high turnover
Why hotels are focusing on perceived value rather than price cuts
BWH Hotels GB’s ‘Year of the Free Breakfast’ campaign generated £13.1M in revenue and 124k room nights, illustrating how added-value strategies
Hospitality Horizons 2026: The top 5 trends shaping travel & hotels
Academic research identifies five interconnected forces transforming hospitality in 2026, with AI automation and economic polarization driving both luxury
The Black Box of Hotel Distribution
Outdated and conflicting hotel content across B2B distribution channels is becoming a credibility risk as AI search systems evaluate information
Why choosing a technology partner with heart brings many happy returns
As the 2026 tradeshow season begins, hotel leaders are evaluating technology in an environment shaped by ongoing labor constraints, rising guest expectations
The real role of technology in hospitality isn’t what you think
From AI-driven revenue management to more efficient operating models, we’re seeing tools that allow us to rethink how our hotels are run.
Why travelers are venturing to Sabah’s quieter coastal escapes
A few minutes beyond Kota Kinabalu, the city starts to fall quiet.
How hotels can maximize wedding revenue during peak summer season
As wedding travelers seek more meaningful and connected experiences, hotels have a unique opportunity to transform room blocks into revenue-generating
Personalized Wellness stays as a Shining Star with OUTRIGGER Maldives Maasfushivaru
As wellness travel evolves beyond a la carta spa treatments and activities, one of the hottest trends is the advent of integrated wellness stay.
