Algorithm-based applicant tracking systems (ATS) have been in place for over 20 years. Recruiters have generally come to rely on the algorithms
How hotel room service software increases F&B revenue
Service standards haven’t changed. Staffing levels have. Hoteliers and F&B directors are still expected to deliver seamless in-room dining, even as teams shrink
When guest messages move faster than hotel operations
Why Hotel Operations Feel More Complex Today
Moving beyond automated messages to predictive guest experiences
For years, the hospitality industry has been talking about personalization. Today, personalization is no longer optional; it is a critical differentiator
Is your Hotel Management Company leading with heart?
As a hotel management company, we intentionally promote physical, mental, nutritional, and social well-being because healthy people build healthy hotels.
The truth about 2026 color trends in hospitality design
Let me tell you what happened with Pantone’s Mocha Mousse last year. Design blogs lost their minds. Every magazine cover screamed about this “revolutionary”
7 Proven Ways to Improve Guest Experience in Hotels
Guest expectations have shifted. Speed, convenience, and personalisation now define success. But meeting those demands across multiple properties?
How Texas A&M Hotel improved communications and boosted operational efficiency with Maestro PMS and PurpleCloud
The Doug Pictock ‘49 Texas A&M Hotel and Conference Center sits at the heart of the Texas A&M campus, known for its striking glass towers and renowned service.
Montreal at the Forefront of Boutique Brands with Corner Collection
The future of hospitality looks very bright for intrepid and meaningful boutique brands and hotel collections. We’ve seen this model work in European
Workforce Management in Hospitality: Getting the right people in the right place
We have all been in the internal meetings, the session where a leader explains why their department has gone over their labor target. At times, the explanation makes sense
