By feature writer Frederic Gonzalo: Which digital marketing tactic do you think is most important?
Do you want to be Successful? Heres how!
As a keen observer of people from different walks of life and their behaviour, I have come to the conclusion that success is not only the life-force of an Identity, but that it is also subjective. While each of us may dance to a different music, beat our own course on virgin path, look at possibilities with our unique pair of eyes and give distinct shapes to our professional destiny moulding the clay of nous and effort in our separate ways; the bottom line for measuring success remains universally the same.
Looking Inside London Luxury
By feature writer Larry Mogelonsky, MBA, P. Eng: An Interview with Simon Wakefield, GM of The Halkin by COMO Hotels and Resorts
MoonShot Thinking for Hotels
Ever wondered what your business would look like if you could improve it by 10 times rather than the standard 10%? This is what Google have termed Moonshot Thinking.
The Prospects of Opting Out of Housekeeping
By feature writer Larry Mogelonsky, MBA, P. Eng: Housekeeping has always been a cornerstone of a guest’s experience, but now it appears that hotels rendering opt-out exchanges may change the paradigm behind this integral service. Encompassed as a part of the buzz term ‘decontenting’, this particular entity is when guests are prompted at check-in to opt-out of daily housekeeping services with primary compensations including additional loyalty points, room discounts or F&B vouchers. Many independents and a few major brands, notably select Westin hotels, are already employing this alternative tactic.
Advice to Graduating Hospitality Students from a Seasoned Hotelier
Matthew was the keynote industry speaker at the Blue Mountains International Hotel Management School Graduation Ceremony, invited to provide advice to graduating hospitality students.
A Canadian in Paris: Hotel Esprit Saint Germain
By feature writer Larry Mogelonsky, MBA, P. Eng: I’ve been to Paris about half a dozen times and have yet to settle on a hotel worthy of a return visit. The Hotel Esprit Saint Germain might be the one to change this hotel merry-go-round, and for all the right reasons.
Acclimatizing for Above Target Achievement
By feature writer L. Aruna Dhir: The organisational climate is a derivative of the employee bearing and actions intertwined with the company brand philosophy. Well set organisational climate shapes up employee deportment and impacts their efforts. It is, indeed, a complexly circular relationship with one being the causing agent of another and vice versa. Let us look at this relationship closely.
Mobile usage in travel on the rise
By feature writer Frederic Gonzalo: In December 2012, I wrote a piece called The Mobile Revolution in Travel about recent trends and reports that painted what seemed to be an optimistic portrait regarding mobile adoption rates and its impact for the travel industry. Less than a year later, it appears as if reports were, if anything, very conservative: the growth is in fact staggering!
In Vino Veritas Part II
By feature writer Larry Mogelonsky, MBA, P. Eng: The previous ‘Wine 101’ article covered some of the basics. This article, however, is dedicated to those outlets that a few categories higher in their presentation of wine as an important component of their F&B mix.
