A new generation of attendees is going beyond the typical two-to-three-day business travel trips to increasingly add weekends (or entire weeks) to work trips – solo, with a partner, or as a family.
Finding hidden cost savings by connecting BI, ops and maintenance software
It’s important that management look at how new data connections can help to reveal hidden opportunities to improve margins and give more breathing room for any necessary capex that ownership will have to commit to within the next few business cycles.
Renovation trends: stylish, custom and connected
Keeping 2023 property improvement projects on target requires creative procurement, realistic scheduling, and wherever possible, going local.
Is hospitality education in crisis?
There is increasing evidence that international hospitality education at all levels faces significant challenges. The evidence is in the declining student numbers and the closure of some departments and schools, with others being merged.
From zero to hero: 4 ways a hotel CRM can level up your marketing efforts
Organising and structuring your guest data properly is essential not only for improving outcomes within the marketing department but also for saving time, which is one of the key concerns of hotel marketers.
Has hospitality recovered in the post-Covid world?
We revisit a 2020 Covid report to see which forecasts were accurate and how they are still impacting the global hospitality industry.
5 tips to get more hotel reviews
In the highly competitive landscape of the hospitality industry, mastering the art of collecting online reviews is a strategic move that can set you apart from the competition. You’ll not only boost your online reputation but also gain valuable insights to improve your service.
How to stay on top of your guest feedback
Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.
Unlocking the potential of AI and ChatGPT in your hotel
Let’s delve into the profound impact of AI and ChatGPT on the hospitality sector and explore how you can harness their transformative potential.
How can I increase direct bookings to my hotel?
Here’s a look at ways to optimise your booking process to keep guests engaged and attract those that have been browsers to your site, but did not convert into guests.
