Travel managers are expecting prices rises in most major areas of corporate travel in 2015, but companies are unlikely to increase their travel budgets.
Building the future of tourism through innovation
Organizations often chase creativity, but what they really need to pursue is innovation.
OTAs: Friend or foe?
With their growing distribution market share, online travel agencies are key players in the travel & hospitality marketing landscape. Here’s a look at the grievances about OTAs as well as a consideration of their benefits.
Automation the key to improving operations
To running your hotel operations smoothly and smartly, you must look at reducing costs, saving time and increasing efficiency by automating operations.
Use technology to achieve competitive differentiation
Hotels that make good use of the key technology trends can expect to see technology become a point of competitive differentiation, and those that don’t will find themselves increasingly alienated from their customers and lacking the efficiency that a well-oiled modern business should be aiming for.
Impress your guests with these 5 hotel lobby design tips
Within moments of entering your lobby, what your guests see and experience will not only give them a glimpse of the hotel’s atmosphere, but will also create certain expectations. Therefore, do not miss this chance to make the best first impression.
Investing in your hotel’s technology ecosystem – worth it in the long run
The unveiling of robot staff in hotels in Japan proves the hotel industry is getting ready for technological change.
Hotel Selfie – Hotelfie…seriously, it’s big and hotels need to encourage them
A study of social media habits showed that 25% of Americans post a photo within just one hour of arriving at a vacation destination, so hotels need to capitalise on the hotel selfie.
Winning the 21st century war for talent
With the ever-growing war for talent, hoteliers will need to find unique solutions and think differently to the staffing models traditionally used throughout the industry.
Tips for GMs & hotel leaders to increase call conversions
A search for “increasing reservation conversions” returns hundreds, possibly thousands, of articles and blogs posts about growing hotel website conversions. The topic of hotel call conversions, on the other hand, is often treated as a dinosaur to the modern travel era. Contemporary marketers seem to have forgotten that the phones never quit ringing.
