Here’s what hotels can do to rapidly scale their total guest engagement so that management can better decide what projects have the best near-term and long-term ROI from the guests’ perspective.
7 last-minute ideas to sell vouchers this holiday season
Here are some swift strategies and tips on how you can offer vouchers to drive ancillary revenue.
Fostering a culture of wellbeing for workplace mental health
Employee wellbeing initiatives are increasingly popular, with well-proven positive impacts for reducing absenteeism, turn-over, low productivity – thereby reducing associated costs.
Turning website views into restaurant visits
Turning user clicks into dining visits depends on consistently positive messaging. We’ve tested what works.
The Mille Club: thinking of the hidden costs for high rates
Here’s a lesson for every hotelier looking to grow nightly rates, no matter the star rating.
8 hospitality industry trends in 2024 and tips to stay ahead
The hospitality industry has always been at the forefront of adapting to changing trends and customer preferences. As we approach 2024, it’s evident that the industry is on the cusp of significant transformation. Here’s how to stay ahead.
The impact of holiday posts on B2B hospitality companies: LinkedIn marketing insights
Unless you have something unique or can use engaging photographs of people to boost interaction, here’s why it might be best to refrain.
Why go organic? 7 productive reasons for hotels to be organic
The benefits of turning organic are numerous, ranging from environmental benefits to profitability, healthier alternatives for visitors, and support for local communities.
8 pre-stay communication ideas to increase guest satisfaction
The pre-stay stage gives you a great opportunity to engage with your guests and set the tone for their upcoming experience. However, it’s essential to remember that not all guests are the same, and a one-size-fits-all approach won’t yield the best results.
Boosting employee engagement: 3 key benefits of prioritizing mental health in the hospitality industry
Concentrating on the mental health of your talent can not only increase staff productivity and reduce staff turnover, but also enhance the guest experience with a proven effect on your bottom line. Here are a few strategies to help you achieve that.
