While the hospitality industry has an ongoing need for managers at all levels, the need is even greater for revenue managers who possess the long-term mindset, capabilities and operational understanding.
High proportion of online hotel reviews suspicious
Around 20 percent of online hotel customer reviews may be unreliable or fake, according to Dr Markus Schuckert and Professor Rob Law of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University.
The strength in soft brands: Interview with Filip Boyen, CEO of Small Luxury Hotels of the World
SLH’s USP is to connect independently spirited hotels with independently minded customers, and in this sense, SLH constituents’ largest competitor is now Airbnb.
Finding insurance coverage for acts of terrorism
The recent upsurge in worldwide terrorism is a mandatory reason for you to consider major security and insurance upgrades to your hotel.
The 10 best types of hotel blogs
Whether you’re looking for inspiration for your next post or for new formats to shake up your hotel blog, here are 10 types of posts that help increase web traffic.
The key to a successful direct booking strategy
Following a customer or guest-focussed approach to the online booking process will ensure a successful direct booking strategy for hoteliers in the long term.
Are revenue managers and general managers aiming for the same targets?
A misalignment between the GM and revenue manager has the potential to not only cause disconnect within their relationship, but ultimately cost the hotel valuable revenue.
Investing in Wi-Fi should be a no-brainer – here’s why
Stop worrying about the costs of providing free Wi-Fi and start focusing on the many areas where its potential returns can improve your bottom line.
Is ‘unadvertising’ the new advertising for hotels?
With their backs against a wall, many hotels and management groups are trying their hands at unorthodox approaches to get the attention of potential travelers.
The new frontiers of hotel revenue management
As booking becomes more competitive and customer acquisition costs rise, it’s time for your revenue manager to maximize profits in a more holistic way.
