All hotels should be listing their rooms on the OTAs, no matter their opinion on the sites’ business practices or revenue model.
Industry Icons: The Sarkies Brothers
The Sarkies’ hotels offered a novel mixture of Asian-European hospitality not previously available in South-East Asia. Providing personalised service, as well as fine dining and magnificent surroundings, the Sarkies were perfectionists in an era that sought, and relished, luxury and style above all else.
5 powerful hotel customer health and wellness trends
Accessing and implementing the right health and wellness strategies will appeal to hotel customers and increase the likelihood that leisure travellers will want to stay with you.
Why independent hoteliers should take note of hotel chains’ direct bookings drive
Independents need to start to learn from the chains, who are starting to take the OTA’s head on, as well as introduce common sense practices to increase their direct bookings.
Sustainable hotel practices make for a flourishing hotel business
In the eyes of your guests, wastefulness means a lack of commitment to sustainability, which translates into not having the same ideals as them. People choose to spend their money on things that are in alignment with their ideals.
Does page two in Google even exist?
If a property’s vanity site can’t be found on the first page and near the top, Google’s algorithm is insinuating that this hotel probably isn’t what this particular guest is looking for.
How many stars – do we need a new rating system?
As Australia readies itself for a new lease of life in its ultra-luxurious hotel sector, the industry is debating whether it needs a new rating system to cater for this new era of development.
Selling your hotel’s distressed inventory should be stress-free
When your stressed hotel inventory meets last-minute bookers online, it can be, frankly, very stressful. A reliable hotel channel manager can help alleviate the frantic feeling of selling those final rooms online.
Industry Icons: Juan Trippe
In 1946, Pan Am decided to diversify into the hotel business, anticipating a post-war demand for ‘clean, modern accommodations for travellers of modest means’.
Testing times for Malaysia hotels as smart money stays affordable
As a hospitality market, Malaysia is vibrant, pulsating and full of potential. It has soared over recent years in the upscale tiers, but now the country is facing a less certain future as the issue of oversupply looms.
